Frequently Asked Questions

General

How long does the battery last on a single charge?

ESSENTIO battery lasts up to 120 minutes on a full charge, ideal for cleaning large areas. It automatically returns to its dock for recharging when needed.

Can Essentio clean multiple rooms in one cycle?

Yes, Essentio is designed to clean multiple rooms in one cycle. It uses advanced navigation technology to efficiently map and clean different areas of your home.

Is Essentio safe for pets and children?

Yes, Essentio is designed with safety in mind for both pets and children. It features sensors to avoid obstacles and prevent accidents, ensuring a safe cleaning environment.

What surfaces can Essentio clean?

Essentio is capable of cleaning a variety of surfaces including hardwood, tile, carpet, and laminate. Its versatile design ensures effective cleaning across different floor types.

Shipping and returns

Can I control Essentio from my smartphone?

Yes, you can control Essentio from your smartphone using the dedicated app. This app allows you to start, stop, and schedule cleaning sessions, as well as monitor the device's status in real-time.

Can I use my vacuum on all types of floors?

Most modern vacuums are designed to work on various surfaces, including hardwood, tile, and carpet. Be sure to check the vacuum's specifications for compatibility with your floor type.

Is the vacuum easy to store?

Many vacuums are designed for easy storage. Look for models with compact sizes or built-in storage features like retractable cords and foldable handles.

How do I maintain my Essentio cleaner?

To maintain your Essentio cleaner, regularly empty the dustbin and clean the filters to ensure optimal performance. Check for any debris or blockages in the brushes and wheels, and wipe down the sensors to keep them functioning correctly.

Still need help? Get in touch with us today.

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